SHIPPING & HANDLING
Shipping charges are calculated in real time from UPS and the U.S. Postal Service with a small handling charge added for packaging and cartage to the carrier/shipper. Most orders will be shipped via the shipping option you choose from the list in the shopping cart. Please note that some of our vendors may drop ship using only UPS services. Expeditied Services such as Express Mail, UPS Overnight, 2-day & 3-day have delivery time guarantees offered by the carrier under NORMAL conditions and when purchased within deadline times. (Extraordinary conditions, such as adverse weather, may delay normally guaranteed shipments). Call us if you have questions or concerns about delivery times.
Certain items shipping costs may include handling fees added by the manufacturer and/or drop shipper reflecting their additional costs of packaging, insurance or gasoline surcharges incurred with processing the order.
Vestment and Clergywear orders are shipped separately from other items ordered. They are drop-shipped directly to you by our vestment/clergywear makers.
Many items we offer are shipped directly to you from the manufacturer, a distributor or our in-stock items at our NY Stockroom and may result in more than one shipment.
We are not responsible for U.S. Postal Shipments that are not insured. All UPS shipments are insured for a minimum of $100.
INTERNATIONAL SHIPPING IS EXTRA (please email us for international shipping quotes) International shipments will ship via U.S. International Airmail ONLY.
Please Note: We are not responsible for theft,loss or breakage of International Shipments. The buyer is solely responsible and assumes all risks for International Shipping.
Credit for a damaged item and initial shipping costs will be promptly issued as soon as the claim is settled. We provide special padded bubble wrapping and most items are double boxed.
THE MAP, BELOW, IS FOR AVERAGE UPS GROUND SHIPPING TIMES ONLY (from our NY Stockroom).
RETURN POLICY
We have a 10-day satisfaction or money back guarantee. Not including shipping and handling both ways.
CUSTOM VESTMENT ORDERS: Chagall & MDS vestment and alb orders are final since they are specially customed ordered and made by the manufacturer just for you. The purchaser is soley responsible for providing us with the correct size specifications. Alterations & reshipping costs will be at the purchasers expense. Harbro & Beau Veste vestments are premade for the average size man and can be exchanged only for another style or color. We recommend that those who are very tall, short or portly should have their vestments custom-made(by Chagall or MDS) to measure for proper fit.
Jewelry items that have been sized, custom-made, special ordered or altered are not returnable or exchangable.
ENGRAVING & Enbroidery Notices:
All engraved and/or personal embroidered item sales are final. We are not responsible for misinformation given to us for engraving or embroidery purposes. Please double check the spelling of names and dates to insure accuracy.
Engraving of liturgical items such as pyx, baptismal shells, sacred vessels are are done in the most appropriate place on the item. We will select the location of the engraving so that is best suits the item and in accordance with proper liturgical norms.
Engraving on watch back will be laid out by use to fit area available. Overstrikes and trailings may happen though usually very slight. Watch backs must line up with stem position, so lines may appear, at times, slightly slanted.
Returns:(Call us for return authorization) All gift items must be returned, with return authorization # in original packaging with all paperwork and in mint condition for refund or exchange. Clothing and vestement returns are made to the manufacturer not directly to us. All return postage/shipping whether to us or the manufacturer is the buyers responsibility.
All clothing and vestments returns or exchanges (all custom made and embroidered items are final sales) must be in the original packaging and as originally folded and pinned. Items that have been washed or worn cannot be returned or exchanged. We reserve the right to reject any exchange or return that does not meet these guidelines.
Damaged items:(unusual since we pack everything so very well with bubble wrap and most with double boxing) will be covered by UPS insurance (USPS Airmail and Priority insurance is optional and must be requested by you) Damaged items must be reported to us within one week of arrival. We will refund your purchase price or forward the insurance claim check plus initial shipping. Damaged items must be held by you for possible inspection and return. All original packaging must be retained for inspection. Claim Refunds will be issued ASAP when we receive them from the insurance carrier.
Discounts: Our discounts are calculated on the original base order items only and are not applicable to engraving, embroidery or size-up charges.
PRIVACY POLICY
The Deacon Store processes all orders using the Secure Sockets Layer (SSL) protocol. All information is secured using 128-bit encryption, which is the highest level encryption allowed by law. This is currently the most widely used method for performing secure transactions on the Web. SSL ensures your privacy using secret key encryption. This protocol will encrypt your personal information, guarding it from interception and misuse. Your security and a safe shopping environment are our primary concerns. When we transfer and receive sensitive information such as financial data, we redirect visitors to a secure server. Additionally, we have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Finally your Credit Card Numbers are deleted from our files when your order is approved. Your personal information is never shared with anyone else and is kept
totally confidential.
The following disclaimer pertains to MDS Products only:
Copyright and Trademark Notice
This site is an independant dealer of MDS products. All MDS materials appearing on this site, including the text, logos, graphics, icons, and images, as well as the selection, are the sole property of MDS, Copyright © 2004, ALL RIGHTS RESERVED. No MDS materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without MDS’s prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
Disclaimer and Limitation of Liability as to Products Sold
All of MDS’s products are guaranteed against defects for 30 days from the date of the post mark or shipping date. Except as expressly stated herein, MDS makes no representations or warranties, either express or implied, of any kind with respect to products sold on MDS sites. Except as expressly stated herein, MDS expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site, including but not limited to, merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to MDS arising from any product sold on the MDS sites shall be the price of the product ordered plus applicable shipping charges and taxes. In no event shall MDS, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to product sold.
Disclaimer and Limitation of Liability as to the MDS Web Sites
The MDS web sites and the materials therein are provided “as is”. MDS makes no representations or warranties, either express or implied, of any kind with respect to the MDS sites, their operations, contents, information or materials. MDS expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. You agree that MDS, its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the MDS sites. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.
All other products on our website are/maybe copywrited and any copying/duplication of these ideas/designs without proper authorization is illegal and will result in the maximum penalties as allowed by law.
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